Our Policies

Guests who book direct with us receive priority check-in based on availability, receive discounts if paying by cash/US check, tour discounts, and a more flexible cancelation.

Reservations: Reservations made directly through our online reservation are confirmed at the time of booking and must be made with a valid credit card and expiration beyond the reservation date (Visa, Mastercard, American Express, and Discover). A confirmation email will be sent out once the innkeeper has reviewed the reservation details. If you received a cash discount, payment can be made by cash or US Check. All payments are due upon arrival.

Check In/Check Out: Check-ins begin at 4:00 PM and Check Out is at 11:00 AM. Please provide your estimated time of arrival prior to your check in date. We make every effort to greet each guest personally, however if no check in time is provided the guest may have a self-check in process.

Late Check-Ins: We happily accommodate late check-ins, however, if arriving after 9PM, guests will find a note on the door as well as sent to the email provided with instructions on where their suite is along with other information.

Parking: Parking is available in front of the house. Please park in front of the garages.Please do not park on the street.

Children:Unfortunately, our rooms are not suitable for children under the age of 6 years old. We do make certain exceptions if reserving the entire B&B.

Smoking: We are a NON-SMOKING B&B. A $250.00 cleaning fee will be applied to any guest smoking inside the property We ask that smokers use the designated smoking area at the front of the house. This area is provided where there are no guest windows above or below. We will provide you with an ashtray to use and please dispose of butts appropriately.

Visitors: Guests are more than welcome to have visitors at the House of Jade. Guest's may have overnight visitors for a $25 fee added to the reservation.

Cancellation Policy: We have a sliding minimum notice for canceling a reservation based on the number of room nights booked. Reservations canceled within the cancelation period will be charged the full rate. No charges will be applied to any rooms we are able to resell.

Consecutive Nights Reserved Minimum Notice
1 14 Days
2 21 Days
3+ 30 Days

Deposits: For reservations reserving more than 5 room nights, a deposit may be required.  Should a deposit be required you will be notified prior to confirming the reservation.

A cancellation that falls within the minimum notice period will result in a charge for the number of nights we are unable to fill. If cancelling outside of the minimum notice period no charges will occur.